Title 16
2000 Case Processing Procedures
2010 Disposition of Benefits Returned in the Mail
Each month DMS will notify each local office of all benefits that are returned in the mail. Disposition must be made on these benefits by the DCIS processing deadline. DMS will be notified of the dispositions via messages online. Messages are sent each day after 3:00 p.m. listing all dispositions made that day on returned in the mail benefits. Separate messages are sent for checks and food stamps, and will include the disposition, case name, DCIS ID number, case suffix, and address change, if any, of each benefit.
Sample Format:
From: Pool 460
To: DMS
Please make the following dispositions on checks returned in the mail:
1. John Smith 013522 A1 cancel
2. Larry Green 013511 G1 remail to current address
3. John Jones 015311 A1 remail to 13 Smith St.,
Dover, DE 19901
